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20 lines
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1.1 KiB
Markdown
20 lines
No EOL
1.1 KiB
Markdown
---
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name: General Help Request
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about: Create a general help request
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---
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* If you have some error the first thing you should do is to check "Manage » Logs » App Logs"! If there are any errors there - make sure to provide them in the issue.
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* Have you read FAQ? https://github.com/freescout-helpdesk/freescout/wiki/FAQ
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* If you have "Whoops something went wrong" error see: https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide#11-troubleshooting
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* Feature requests for modules should be posted here: https://freescout.net/request-feature/
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* Docker questions should go here: https://github.com/tiredofit/docker-freescout/issues
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* Create separate issues for different topics - no need to mix all your problems into one issue.
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* Questions on issues with payments for modules should be sent by email: https://freescout.net/contact-us/
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* Don't forget that you are not the project manager. Try to be humble, polite, friendly and positive. Otherwise your account may be banned.
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* Mentioning how much you've spent on modules is the way to be banned.
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Still here? Well clean this out and go ahead :)
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PHP version:
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FreeScout version: |
