freescout2ant/Http/Controllers/AmeiseController.php

282 lines
12 KiB
PHP

<?php
namespace Modules\AmeiseModule\Http\Controllers;
use App\Conversation;
use App\Thread;
use Carbon\Carbon;
use Illuminate\Http\Request;
use Illuminate\Http\Response;
use Illuminate\Routing\Controller;
use Modules\AmeiseModule\Services\TokenService;
use Modules\AmeiseModule\Services\CrmApiClient;
use Modules\AmeiseModule\Services\ConversationArchiver;
use Modules\AmeiseModule\Entities\CrmArchive;
use Modules\AmeiseModule\Entities\CrmArchiveThread;
class AmeiseController extends Controller
{
protected $tokenService;
protected $apiClient;
protected $archiver;
public function __construct()
{
$this->middleware(function ($request, $next) {
$this->tokenService = $this->tokenService ?? new TokenService('', auth()->user()->id);
$this->apiClient = new CrmApiClient($this->tokenService);
$this->archiver = new ConversationArchiver($this->apiClient);
return $next($request);
});
}
public function refreshToken()
{
$this->tokenService = $this->tokenService ?? new TokenService('', auth()->user()->id);
$this->tokenService->getAccessToken();
return response()->json(['status' => 'ok']);
}
/**
* @return Response Crm ajax controller.
*/
public function ajax(Request $request)
{
$inputs = $request->all();
switch ($request->action) {
case 'crm_users_search':
$results = [];
if(!empty($inputs['new_conversation'])) {
$results = $this->getFSUsers($inputs);
}
return $this->getCrmUsers($inputs, $results);
break;
case 'get_contract':
$response = $this->apiClient->getContracts($request->input('client_id'));
if (isset($response['error']) && isset($response['url'])) {
return response()->json(['error' => 'Redirect', 'url' => $response['url']]);
}
$divisionResponse = $this->apiClient->getContactEndPoints('sparten');
$statusResponse = $this->apiClient->getContactEndPoints('vertragsstatus');
$groupedData = collect($response)->groupBy('Status')->map(function ($group) use ($divisionResponse, $statusResponse) {
return $group->map(function ($items) use ($divisionResponse, $statusResponse) {
$divisionKey = array_search($items['Sparte'], array_column($divisionResponse, 'Value'));
$statusKey = array_search($items['Status'], array_column($statusResponse, 'Value'));
$divisionText = ($divisionKey !== false) ? $divisionResponse[$divisionKey]['Text'] : null;
$statusText = ($statusKey !== false) ? $statusResponse[$statusKey]['Text'] : null;
return [
'id' => $items['Id'],
'Risiko' => $items['Risiko'],
'Versicherungsscheinnummer' => $items['Versicherungsscheinnummer'],
'Sparte' => $divisionText,
'key' => $statusText,
];
});
});
return response()->json(['contracts' => $groupedData, 'divisions' => $divisionResponse]);
break;
case 'crm_conversation_archive':
$crm_archive = CrmArchive::where(
['conversation_id' => $inputs['conversation_id'],
'crm_user_id' => $inputs['customer_id']
])->first();
if(!$crm_archive) {
$crm_archive = new CrmArchive();
$crm_archive->crm_user_id = $inputs['customer_id'];
$crm_archive->conversation_id = $inputs['conversation_id'];
$crm_archive->archived_by = auth()->user()->id;
}
$crm_archive->crm_user = $inputs['crm_user_data'];
$crm_archive->contracts = $inputs['contracts'];
$crm_archive->divisions = $inputs['divisions_data'];
$crm_archive->save();
$conversation = Conversation::with('threads.all_attachments')->find($inputs['conversation_id']);
foreach($conversation->threads as $thread) {
$isArchiveThread = CrmArchiveThread::where('crm_archive_id', $crm_archive->id)->where('thread_id',$thread->id)->first();
if(!$isArchiveThread){
if ($this->archiver->shouldArchiveThread($conversation, $thread)) {
$crm_user_id = $inputs['customer_id'];
$contracts = json_decode($inputs['contracts'], true);
$divisions = json_decode($inputs['divisions_data'], true);
$conversation_data = $this->archiver->createConversationData($conversation, $crm_user_id, $contracts, $divisions, $thread);
$scanOnly = $this->archiver->isScanOnly($conversation);
$archived = $scanOnly ? true : $this->apiClient->archiveConversation($conversation_data);
if($archived) {
$this->archiver->archiveConversationWithAttachments($thread, $conversation_data);
CrmArchiveThread::create(['crm_archive_id' => $crm_archive->id,'thread_id' => $thread->id,'conversation_id'=> $conversation->id ]);
}
}
}
}
return response()->json(['status' => true]);
break;
}
}
public function getContracts($id)
{
if(!Conversation::find($id)) {
return '';
}
$archives = CrmArchive::where('conversation_id', $id)->orderBy('id', 'DESC')->get();
if(!$archives) {
return false;
}
return view('ameise::partials.contracts', [
'archives' => $archives,
])->render();
}
private function getCrmUsers($inputs, $result = [])
{
$response = [];
if (!empty($inputs['search_by_mail']) && !empty($inputs['conversation_id'])) {
$conversation = Conversation::with('threads')->find($inputs['conversation_id']);
if (!empty($conversation->customer_email)) {
$response = $this->apiClient->fetchUserByEmail($conversation->customer_email);
if (isset($response['error']) && isset($response['url'])) {
return response()->json(['error' => 'Redirect', 'url' => $response['url']]);
}
}
if ($conversation) {
$customerNumbers = $this->extractCustomerNumbersFromConversation($conversation);
foreach ($customerNumbers as $customerNumber) {
$customerResponse = $this->apiClient->fetchUserByIdOrName($customerNumber);
if (isset($customerResponse['error']) && isset($customerResponse['url'])) {
return response()->json(['error' => 'Redirect', 'url' => $customerResponse['url']]);
}
if (!empty($customerResponse)) {
$response = array_merge($response, $customerResponse);
}
}
}
$response = $this->uniqueCrmUsersById($response);
}
if (empty($response)) {
$search = trim($inputs['search'] ?? '');
if ($search === '') {
$result['crmUsers'] = [];
return response()->json($result);
}
$response = $this->apiClient->fetchUserByIdOrName($search);
}
if (isset($response['error']) && isset($response['url'])) {
return response()->json(['error' => 'Redirect', 'url' => $response['url']]);
}
$crmUsers = [];
foreach($response as $data) {
$emails = $phone = [];
$contactDetails = $this->apiClient->fetchUserDetail($data['Id'], 'kontaktdaten');
foreach ($contactDetails as $item) {
if ($item["Typ"] === "email") {
$emails[] = $item["Value"];
} elseif($item['Typ'] == 'telefon') {
$phone [] = $item['Value'];
}
}
$crmUsers[] = [
'id' => $data['Id'],
'text' => $data['Text'],
'id_name' => $data['Person']['Vorname'] . " " . $data['Person']['Nachname'] . "(" . $data['Id'] . ")",
'first_name' => $data['Person']['Vorname'],
'last_name' => $data['Person']['Nachname'],
'address' => $data['Hauptwohnsitz']['Strasse'],
'zip' => $data['Hauptwohnsitz']['Postleitzahl'],
'city' => $data['Hauptwohnsitz']['Ort'],
'country' => $data['Hauptwohnsitz']['Land'],
'emails' => $emails,
'phones' => $phone,
];
}
$result['crmUsers'] = $crmUsers;
return response()->json($result);
}
private function extractCustomerNumbersFromConversation($conversation)
{
$searchableTexts = [];
if (!empty($conversation->subject)) {
$searchableTexts[] = $conversation->subject;
}
foreach ($conversation->threads as $thread) {
if (!empty($thread->body)) {
$searchableTexts[] = $thread->body;
}
}
$customerNumbers = [];
foreach ($searchableTexts as $text) {
$numbers = $this->extractCustomerNumbers((string) $text);
if (!empty($numbers)) {
$customerNumbers = array_merge($customerNumbers, $numbers);
}
}
return array_values(array_unique($customerNumbers));
}
private function extractCustomerNumbers($text)
{
$decodedText = html_entity_decode($text, ENT_QUOTES | ENT_HTML5);
$decodedUrlText = rawurldecode($decodedText);
$plainText = strip_tags($decodedText);
// Search both the rendered text and the original HTML so customer numbers
// in signatures, hidden spans, or link attributes (for example kid=...)
// are detected.
$searchableText = implode(' ', array_unique([
$text,
$decodedText,
$decodedUrlText,
$plainText,
]));
if (preg_match_all('/(?<!\d)5\d{9}(?!\d)/', $searchableText, $matches) > 0) {
return array_values(array_unique($matches[0]));
}
return [];
}
private function uniqueCrmUsersById(array $users)
{
$uniqueUsers = [];
foreach ($users as $user) {
if (isset($user['Id'])) {
$uniqueUsers[$user['Id']] = $user;
}
}
return array_values($uniqueUsers);
}
private function getFSUsers($inputs)
{
$response = [];
$q = $inputs['search'];
$customers_query = \App\Customer::select(['customers.id', 'first_name', 'last_name', 'emails.email'])->join('emails', 'customers.id', '=', 'emails.customer_id');
$customers_query->where('emails.email', 'like', '%'.$q.'%');
$customers_query->orWhere('first_name', 'like', '%'.$q.'%')
->orWhere('last_name', 'like', '%'.$q.'%');
$customers = $customers_query->paginate(20);
foreach ($customers as $customer) {
$id = '';
$text = $customer->getNameAndEmail();
$id = $customer->email;
$response['fsUsers'][] = [
'id' => $id,
'text' => $text,
];
}
return $response;
}
}