freescout-support/resources/views/emails/user/thread_by.blade.php

@if ($thread->created_by_user_id == $user->id){{ __("you") }}@elseif ($thread->created_by_user){{ '' }}@filter('thread.action_person', $thread->created_by_user->getFullName(true), $thread, '')@else{{ '' }}@filter('thread.action_person', '', $thread, '')@endif